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ISO 9001 implement

You hire a consultant who isn’t clear about how to effectively implement management standards such as ISO 9001 in your particular business or industry …You hire a consultant who isn’t experienced enough to see the project through to completion in a timely manner … or …You try to do it yourself while juggling all your other responsibilities.Notice none of these reason have anything to do with what your business actually does, how big or small it is, or how long you’ve been in business?That’s because if you’re in business, and if you’ve conducted at least one transaction — regardless of the size — you can gain certification for any of the three management systems mentioned above.Whether or not you can gain certification is not the problem. How you go about it might be.There are three basic methods you can choose from to get the certifications you need:

Do your own research and try to work through the process yourself either from scratch or by using a free or paid template downloaded from the Internet or copied from another business.Hire a consultant who follows a template downloaded from the Internet or “borrowed” from another business.Hire a consultant who knows the standard inside and out. Someone who can create a management system that is uniquely customized to your business’ “way of doing things.Here are some of the challenges you may face with the three options above (non are fool proof)

Option #1: Do your own research and try to work through the process yourself:

If you choose the path of doing it yourself you’ll inevitably run in to road blocks. For starters, unless you’ve done it before, the wording in the standards can be difficult to comprehend. You’ll quickly start to wonder if your reading a whole new language. Does this really apply to my business?, you may ask.

Second, the process will probably take 6 to 12 months while you put aside time here and there while juggling other important projects and business functions. If it becomes too difficult you may even push it to the side and put off getting compliant until after the new year. Question is, which new year?

Finally, you’ll reach a point where you are not entirely sure you are on the right track. At which point you’ll be tempted to call in a consultant, something you probably should have done from day one.

Option #2: Hire a consultant who follows a template:

The second option may at first appear to be the easy way to meet the requirements of certification. After all, it’s cheaper. And for good reason: You get what you pay for.However, your business already is the template for how your management system works. Hiring a consultant who uses a template downloaded from the Internet or “borrowed” from another business is like saying your business is just like every other business in your industry.Sure there may be similarities. But do you want to adopt your competitors way of doing things … or do want to keep running you business the way you do now?The more you try to fit your business into someone else’s mold the more change you’ll be required to make. Usually the changes prescribed by a template are unnecessary and not required by the standard.

Worse yet, if the auditor catches wind of the fact that your consultant fitted your business into a template he or she immediately becomes skeptical. One of the questions on the auditors mind will be: “Is this company truly following the mangement standard or are they trying to pull the wool over my eyes with a template that looks good but doesn’t serve the business?”

Finally, it should be obvious that the more changes you make the more resistance you’ll face inside your business. Templates usually force you to make changes prescribed by the template.

Which brings us to …

Option #3: Hire a consultant who knows the standard inside and out.

Somebody who can create a management system that is uniquely customized to your business’ “way of doing things”:

 

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